INSURANCE
Construction, design, + management standardization
Streamline the Construction, Design, and Management (CDM) process for large-scale projects. CDM coverage often bundles various insurance products, each generating different types of claims, data formats, and documentation requirements. Automate the standardization of these files and produce a uniform output for seamless consumption downstream.
Industry challenge
The insurance industry, particularly in the realm of large-scale Construction, Design, and Management (CDM) projects, often handles inconsistent data from multiple claim sources, laborious reconciliation efforts, and extensive manual processes. From bundling various insurance products to managing complex documentation, each step can be time-consuming and prone to errors. These inefficiencies not only slow down claim settlements but also drive up operating costs. Embracing standardized frameworks and automation can help alleviate these challenges, streamline the claims lifecycle, and maintain compliance with industry standards.
Managing numerous claim sources—ranging from property damage to liability or specialty coverage—can quickly become unwieldy. Ensuring these diverse claims adhere to QBE’s CDM standards demands a robust system capable of unifying and standardizing data, thereby streamlining the process and reducing confusion.
Multiple claim sources across diverse insurance
Verifying claims against CDM standards and reconciling data from different sources can be incredibly time-consuming. Discrepancies, manual reviews, and mismatched records slow down the entire claims lifecycle, often leading to payment delays or errors. A standardized framework that automatically validates and cross-references information helps expedite claim settlements, increase accuracy, and maintain compliance.
Time-consuming reconciliation and validation
In many organizations, the lack of end-to-end automation results in repetitive tasks, redundant checks, and significant administrative overhead. This manual approach not only increases operational costs but also heightens the risk of errors. By embracing an integrated CDM-centric solution, insurers and project stakeholders can minimize manual intervention, free up valuable resources, and focus on more strategic initiatives—ultimately improving both efficiency and profitability.
High operational costs from manual processing
HerculesAI for construction, design, + management standardization
Hercules is an AI-driven data standardization solution dedicated to unifying structured data—such as CSV and Excel files—into a consistent format with no human intervention, thanks to its advanced cognitive capabilities. It harmonizes field names, validates data consistency, and consolidates information from multiple sources to provide a single source of truth. In CDM projects, this automated approach reduces errors, accelerates decision-making, and ensures that all stakeholders rely on up-to-date, reliable data.
Seamless intervention at key process stages
Managing eligibility and enrollment in the insurance industry requires processing large volumes of data from group clients, such as employers or associations, who submit applicant information for coverage. These files arrive in varied formats—such as CSV, Excel, and XML—and must be accurately transformed into a standardized template that aligns with policy administration or underwriting platform requirements.
Hercules automates the entire eligibility and enrollment process, from data ingestion to final submission. With real-time validation, schema mapping, and data transformation, Hercules ensures that insurers can intervene at critical stages to maintain data accuracy, compliance, and operational efficiency—eliminating manual intervention and accelerating policy issuance.
AI CAPABILITY
Consolidates inputs from various sources into a consistent digital format
Claims notification + data capture
01
A new claim is reported, and basic details (incident reports, policy info) are gathered.
AI CAPABILITY
Verifies the needed computation before further processing
Triage + classification
02
Claims are categorized by complexity and potential impact, assigning the right handlers.
AI CAPABILITY
Extracts data from diverse file types and aligns coverage terms seamlessly
Document review + coverage analysis
03
Handlers examine project contracts, design documents, and policies to confirm coverage.
AI CAPABILITY
Standardizes communications and terminology to reduce misinterpretations
Stakeholder collaboration
04
Multiple parties—contractors, designers, and insurers—share information for resolution.
AI CAPABILITY
Aggregates claim data for analytics and refines future guidelines
Ongoing analysis + risk mitigation
05
Data insights inform improvements before or after claim settlement.
Key features
Incident Rate (IR)
Provides consolidated safety data for quicker, more accurate trend analysis
Hercules stands at the forefront of AI-driven data standardization, unifying structured information from diverse sources with no human intervention. By seamlessly integrating with core CDM processes, it automates reconciliation and delivers a single source of truth for all stakeholders. This streamlined approach directly supports critical KPIs—reducing errors, enhancing collaboration, and empowering data-driven decision-making across large-scale construction, design, and management projects.
